POLi Payments FAQ's

Introducing POLi Payments - Pay fees directly from your bank account

SportsTG now offers members and participants the option to pay registration fees directly from their bank account using Poli Payments.

A business of Australia Post, POLi is the online payment option that allows your community to use internet banking to securely pay for goods and services.

POLi offers a great alternative to paying online with a credit card. With POLi, users can seamlessly and securely pay online by connecting to their bank, without any registration needed.

POLi is currently used by airlines such as Qantas, Jetstar, and Virgin Australia.

For step-by-step instructions on how to pay your registration fees with POLi, please visit: support.sportstg.com/help/article/link/polipay

To find out more about POLi Payments, check out: www.polipayments.com

FAQ

How much do Payments made with POLi cost a club or association?

Payments that are made with POLi incur a transaction fee charged by SportsTG.

SportsTG are offering a special introductory rate of 2.7% (inc. GST) for all our associated sports.

Note: Payments made with POLi are cheaper than payments made by VISA or Mastercard, due to the removal of merchant processing fees.

How much does it cost a participant or member to use POLi to pay for club or association transactions?

Individuals are not charged a fee for using POLi to pay for registration fees or other goods and services.

What do clubs or associations need to do to start accepting registrations or payments via POLi?

If clubs or associations are already taking payments through the SportsTG Online Registration system, then they do not have to do anything. POLi will be automatically available.

If clubs or associations are not currently taking online payments, then they will need to apply for a Merchant Account. Email registrations@sportstg.com and we will happily set one up within 24 hours.

Can clubs or associations turn off the ability to accept payments made by POLi?

No. POLi is now considered a payment method just like VISA or Mastercard in the SportsTG payments gateway.

My club is setup to accept online payments. Why can't my members see the POLi option?

POLi can only be used in conjunction with the 'inclusive' payment processing fee model.Those using the 'user pays' model will not have access to this feature.