How do I enable/disable the Openpay payment gateway?

To manage the Openpay payment gateway settings, follow the below steps: 

  1. Navigate to the Payment Configuration section for your Organisation (under Registrations)
  2. select the Payment Gateways button

3. in the table there is a section for Openpay

4. to enable/disable Openpay as a payment gateway for your participants, select/unselect the checkbox in the Active column

5. then select update to save your selection

Note: If the Openpay payment gateway is Active, the checkbox will be selected in the Active column. Conversely, if the Openpay payment gateway is Inactive, the checkbox will be unselected in the Active column.

See below some scenarios of how the Openpay payment Gateway works with various form types:

  • Openpay will be offered as a payment method on a registration form where the form "owner" has Openpay activated
    • Member to Association form
      • If the Association/League leaves Openpay enabled; Openpay will be Active as a payment method for all Products purchased (including products from levels above)
    • Member to Club form
      • If an Association/League disables Openpay, but a Club leaves Openpay enabled and a member registers via a Member to Club form where the form link has been obtained from Club level; Openpay will be Active as a payment method for all products purchased (including Association/League products) or where there is a payment split between Association/Club, meaning the Openpay processing fee will be applied
      • With the same Openpay settings as the scenario immediately above, where a member registers via a Member to Club form, but the form link has been obtained from Association/League level; Openpay will not display as a payment method as the form "owner" (Association/League) has disabled Openpay
      • Vice-Versa, if an Association/League has Openpay enabled, but a Club disables Openpay and a member registers via a Member to Club form where the form link has been obtained from Club level; Openpay will not display as a payment method as the form "owner" (Club) has disabled Openpay
      • With the same Openpay settings as the scenario immediately above, where a member registers via a Member to Club form, but the form link has been obtained from Association/League level; Openpay will be Active as a payment method for all products purchased (including Club products) or where there is a payment split between Association/Club, meaning the Openpay processing fee will be applied
    • Team to Association form
      • If the Association/League leaves Openpay enabled; Openpay will be Active as a payment method for all Products purchased (including products from levels above)
    • Member to Team form
      • If the Association/League leaves Openpay enabled; Openpay will be Active as a payment method for all Products purchased (including products from levels above)
    • Member to Program form
      • If the Program provider leaves Openpay enabled; Openpay will be Active as a payment method for all Products purchased (including products from levels above)