Members

Articles

Add and Edit Members
If you are accessing Membership at the association level or above, it is recommended that you navigate down to the club or team level of the database to add new member records. By adding a member directly to a club or team, it then allows you to as...
View an Individual Member Record
To view and individual record, please follow these simple steps.       1. Hover of Members and click 'List Members' from the top menu in your dashboard.         2. Clic...
Refunding/Cancelling Payments
Refunding/Cancelling transactions Please note: Refunds cannot be processed through the system. You will have to arrange refunds outside of the SportsTG system and notify users of your refund policy via your terms and conditions.   Once the re...
Change a Member's Status (Active/Inactive)
Marking members as active or inactive is a helpful way to best manage your member data. Because member records cannot be deleted, changing their status is a good way to 'filter' inactive members out of your main list of active members, whil...
Member Rollover
The Member Rollover function allows you to register a batch of members from one season to another.   NOTE: This function is not available for a number of sports. Where this is the case, moving members into the new season must be done via...
Mark a Member as a Duplicate
While  Membership automatically identifies possible duplicate members based on matching the first name, surname and date of birth of two records, it is possible for some duplicates to 'slip through the cracks'. For example, this could ...
Duplicate Resolution
Duplicate Resolution A duplicate is created when a new member is added that matches a member record already in the database. If an administrator creates a new record for a member that has just joined their club or association but that member has pr...
Manage a member's Season information
Seasons are an integral part of SP Membership.  All member registrations and all competitions must be linked to a season. A member can be registered to a season in one of two ways:   1. By the database administrator ...
Add a Document to a Member Record
To attach a document to a member’s record:     1. Click on Members in the menu and select List Members.  2. Locate the member record that you want to edit (you may find the search box, or Advanced Search...
Add a Photo to a Member Record
1. Click on Members in the menu and select List Members.   2. Locate the member record that you want to edit (you may find the search box, or Advanced Search options, useful for quickly locating a particular member). ...
Edit Member Records History
1. Add a New Member  From your dashboard, click on 'Members' and from the drop down menu select 'List Members'.       2. The list of members that belong to that club (or team) will appear. Cl...
View Member Statistics
1. Select Members From the Menu. 2. Select List Members from the drop-down. This will display the list of members. NOTE: You can also select Player League Stats to see the list of members. 3. Click on the magnifying glass icon...
Rebuild player career statistics
NOTE: This can be done only at the Association/League Level 1. Hover over Members in the menu and select Player League Stats. 2. Click on Rebuild Player Career Statistics . 3. You will get a message indicating the stats have been place...
Duplicate resolution audit log
When a member has more than one record, they should be marked as duplicates and merged into one.  It is now possible to see who merged the records and when. Hover over Members  and select List Members . Find the member's record ...
Hide member from public display
Hide member from public display Club and league administrators now have the ability to mark members to be hidden from the public SportsTG websites.  Note: this field is configured at league/association level from which the league can choose ...