Association adding renewal messages to a State Membership Period in a Product

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NOTE:  This functionality is only available for Basketball Australia affiliates that use Basketball Australia's National Registration System.

A Membership Period is the period of time that a member is registered to the State or Region governing body (eg Basketball NSW, Basketball Tasmania or Basketball Victoria Country). A Membership Period is assigned when a member registers through the National Registration System and purchases the State or Region membership product.

An Association administrator can view (but not edit) the Membership Period setup on the State and Region products via the membership period tab in the product setup page.  

As an Association administrator, you are able to manage the renewal/reminder message and when to send that message.  Login into your Association database, go to Registrations menu, click Products and click on the State/National registration product to edit

You can customise the renewal message and determine when to send the message.

Select the number of days either before or after the expiry date of a members Membership Period.

Write your message.  You can have a "before" and an "after" message in the same Membership Period.

The renewal message will be sent to members based on the renewal rules.  For example, a member whose membership period expires in 5 days will receive a renewal email if the rule set is "Email this message 5 days before the product is due to expire".

NOTE:  To communicate to all members that are currently unregistered use the Unregistered Member Report

PLEASE NOTE: If you do not fill out this section then renewal emails will not be sent to the participants.

To learn more about Membership Periods attached to products, please see Add Membership Period to Product.

Can't resolve your issue with this article? CLICK HERE to submit a support request to your local Basketball Network representative.